Welcome  |  The Rooms  |  The Bar  |  The Facilities  |  The Village
woodstock arms on facebook
woodstock arms b and b on twitter
woodstock arms b and b on linkedin
Privacy Statement

This Website is owned and operated by The Woodstock Arms B & B and bar. Our privacy policy relates only to information that we obtain from you. If you visit a Website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked Website.

The information you provide to us when using this Website will be processed for the following reasons:

• to administer your user account with us;
• to process any request for advice or information supplied by us;
• to notify you of our bulletins, information packs and services;
• to customize this Website according to your interests;
• to comply with our statutory and regulatory obligations.

The type of information we will collect about you includes:

• your name and address;
• your phone number and e-mail address;

We will never collect sensitive information about you without your explicit consent. Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system. We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for this purpose as an exception to our duty of confidentiality, you can let us know by sending an email to us using the contact page.

If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, please write to us at our address.

To comply with the Data Protection Act 1988 and (Amendment) 2003 we adhere to strict security procedures. The personal information that we hold will be held securely to ensure no unauthorized disclosure or access.

We reserve the right to appoint an Internet service provider to host our Website on our behalf, which may be situated outside the European Economic Area. By agreeing to our terms and conditions of use of our Website you consent to any transfer of your personal information outside the European Economic Area. This may be necessary for us to achieve the purposes set out above.

If you are an existing customer of us, we may contact you (including by e-mail or telephone) to tell you about our services. If you do not want to be contacted concerning our services then please send an email to us using the contact page.

If you are not an existing customer, we will not contact you in the future unless you have given us your consent. If you would like us to contact you (including by e-mail or telephone) concerning our services and career opportunities that may be of interest to you then please send an email to us using the contact page.

You may refuse any marketing communication from us in the future at any time by emailing us.

Should you wish to obtain a copy of the personal data that we hold on you, please send an e-mail to us. As soon as we are satisfied as to your identity, we will send to you, within 30 days, a copy of all the data that we hold concerning you.

If you have a complaint regarding any breach of this privacy policy, contact us. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 30 days of receiving your complaint to inform you of the results of your complaint.

When visiting our WebPages, tracking technologies may record information about you automatically. This can include using a “cookie” which would be stored on your browser. This information does not identify you personally. We automatically collect and store only the following information about your visit:

• the internet domain and IP address from where you access our Website;
• the type of browser software and operating system used to access our Website;
• the date and time you access our Website;
• the pages you enter, visit and exit our Website from; and
• if you linked to our Website from another Website, the address of that Website.

We use this information to help us identify click stream patterns, to improve our Website and to learn about the number of visitors to our Website and the types of technology our visitors use. We only use this information to ensure that our WebPages stay compatible with a selection of browsers and systems and thereby ensure that the pages appeal to a wide audience. Currently our WebPages are optimised for the Internet browser, Microsoft Internet Explorer v8,Google Chrome, Safari and Mozilla FireFox v5. We do not track or record information about individuals and their visits.